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How can I renew the existing, but expired License?

Status: Office 365 Small Business Premium expired. to reactivate, contact SUPPORT... How?

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RE: How can I renew the existing, but expired License?

Hi Wilm,Can you  share any updates with us?Regards,April

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Enable admin to access to users OneDrive documents

Hello,In the process of accessing users' OneDrive I followed the following steps.Log in as an admin 2)  Sharepoint Management 3) In "User Profiles" clicked "Manage User Profiles" 4) Search for my...

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RE: Enable admin to access to users OneDrive documents

Hi Terra,Thanks for your update. To protect your privacy, I have modified your post to hide your tenant information.To narrow down the issue, can you help do the following? 1. Reconfirm whether your...

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invalidsoftmatch

I'm pulling out my hair on this one as i cannot find the duplicate address and tried everything.idfix cannot find duplicate, metaverse search does not find duplicate, adfind does not find duplicate and...

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RE: invalidsoftmatch

Hi dirkverhagen123,I see that you’ve tried many troubleshooting tools which should all be right choices for the scenario you described, but to no avail. Therefore, the issue might not simply be...

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How do I upgrade from office 2013 to office 365 with the new licence

New agreement from MicrosoftCustomers who have previously applied the Media Eligibility with Remote Desktop Services (RDS) for Office 365 Pro Plus, Visio Pro for Office 365, and Project Pro for Office...

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RE: How do I upgrade from office 2013 to office 365 with the new licence

Hi Martin,If your current Office Pro Plus is installed by MSI file, it cannot be used to connect to Office 365. You will need to reinstall the click-to-run version downloaded from Office 365.If you...

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webmail can't save HTML attachment

i tried to download html attachment from my outlook, it was downloaded my pc but file size missmatch. my file size is 50 kb, but when downloaded its only 1 kb. i have no problem downlading it on my...

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RE: webmail can't save HTML attachment

Hi Miftah,In my opinion, you may need to upgrade the IE to the latest version. Besides, do you mean the issue also happens to other browsers like Chrome? Can you open the HTML file saved from OWA even...

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Probleme mit dem Internetkalender (eingebundene ICS)

Hallo,ich habe auf meinen Office 365 (exchange) Account einen generierten ics Kalender eingebunden. Hier werden auch sofort alle Termine erkannt und richtig im Kalender hinterlegt... das wars dann aber...

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RE: Probleme mit dem Internetkalender (eingebundene ICS)

Hallo edv-baer,Ich schicke Dir etwas un einer privaten Nachticht gleich, da ich nicht mehr der richtige Ansprechparnter für Dich bin.Ich verlasse mich darauf, dass es Dir weiter hilft.Bedanke mich für...

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Unable to Sign-in into OneDrive for Business

Hi I am unable to sign in into OneDrive for Business Metro app. Its on personal computer and I am connected to Internet. So no issues with connectivity. Please help me with this.

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RE: Unable to Sign-in into OneDrive for Business

Hi John,To narrow down and troubleshoot this issue, could you perform the following steps?1. Try to test your account on another computer, does the same issue occur?2. Try to uninstall and reinstall...

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ON SHAREPOINT 365 - LIMITED FUNCTIONALTY ON LIBRERIES EDDITING BAR

THE LIBRERY EDDITING BAR HAS NOW LESS FUNCTIONS.THERE WAS NO CHANGE IN AUTORIZATION.THANKS

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RE: ON SHAREPOINT 365 - LIMITED FUNCTIONALTY ON LIBRERIES EDDITING BAR

Hi Revital,Thanks for your updates.From the screenshot, we'd like to confirm whether you have set Web View of the browser under 100%. Could you try holding down Ctrl key, then scroll the wheel to zoom...

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cannot see attachment some mail after using 365

I've upgrade to use exchange 365 recently, i found that some of my incoming mail did not show the attachment, but it does not has same issue on OWA and my android phone.I try office 2013 and 2010 with...

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RE: cannot see attachment some mail after using 365

Thanks for the information.Regarding “MIME content type”, do you mean that the issue occurs only when receiving mime content type emails? Everything goes well other type of mails?Do all the Office 365...

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Parent and child content type

Hi,I have these queries, please help me asap. I've moved from Sharepoint 2010 to Office 365.1.      How to create parent and child content types to inherit from parent to avoid duplicating metadata...

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RE: Parent and child content type

Hi Alice,Yes, got the answers. Thank you very much for looking into it.Thanks,Anupam

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